Terms of Service

Welcome to Novella Atelier. By accessing https://novellaatelier.shop or placing an order through our online store, you agree to be bound by these Terms of Service and our published store policies.

1. Storefront Operator & Scope

This website is operated by Novella Atelier, located at E-1, Talkatora Industrial Estate Rd, Talkatora, Lucknow, Uttar Pradesh 226027, India. Throughout the site, the terms "we," "us," and "our" refer to Novella Atelier.

2. Product Descriptions, Pricing & Availability

• All products listed in our catalog (Shipping & Packaging) are brand new and sold in INR (₹).
• We make every effort to display accurate product specifications, dimensions, imagery, and stock availability. In the rare event of a cataloging or pricing error, we reserve the right to cancel any affected unshipped order and issue an immediate 100% refund.

3. Orders, Shipping & Returns Incorporation

Every purchase is governed by our published Shipping Policy (handling time 1–2 business days, transit 3–8 business days, free shipping over ₹999, ₹59 flat rate under ₹999) and our Return & Refund Policy (10-day return window, 5–7 business days refund processing).

4. Intellectual Property & Acceptable Use

All layout designs, graphics, compiled catalog copy, and storefront code on novellaatelier.shop are the property of Novella Atelier or its content suppliers. You may not use automated scrapers, bots, or fraudulent payment instruments on this site.

5. Limitation of Liability & Governing Law

To the maximum extent permitted by applicable law, Novella Atelier's liability for any claim arising out of a product purchase shall not exceed the purchase price paid for that item. These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the State of Uttar Pradesh, India.